Meet the programme team

Dr James Ferguson
Clinical Lead

Dr James Ferguson is a transplant hepatologist based at the Queen Elizabeth Hospital in Birmingham. He is a specialist in liver disease and liver transplantation.

He is the clinical lead on the IQILS (Improving Quality in Liver Services) project and was a co-author of the recent lancet commission on liver disease in the UK.

Madeline Bano
Programme manager 

Madeline is the programme manager for the IQILS accreditation programme. She is based at the Royal College of Physicians and is responsible for the management of the programme. She works with the clinical lead and the steering group on the programme's strategy, development and expansion. Madeline also manages the IQAS and QPIDS accreditation programmes which are also based at the college, for immunodeficiency and allergy services in the UK.

Before taking on this role, Madeline previously worked at the college as programme manager for an accreditation programme for physiological diagnostic services in the UK. Prior to joining the Accreditation Unit, Madeline worked on managing the anti-doping programmes for major events across the UK and UK Anti-Doping.


Rumneet Ghumman
Project coordinator 

Rumneet is based at the Royal College of Physicians and is responsible for managing assessments and supporting services through the accreditation process. She also supports the running of training days for services and assessors. Rumneet is also a project coordinator for the QPIDS and IQAS programmes which are accreditation programmes which are run by the college for for primary immunodeficiency and allergy services across the UK.

Katy Thistlethwaite

Accreditation unit administrator 

Katy is an administrator for the IQILS programme, and is responsible for assisting services going through the assessment process. Katy also leads on invoicing and subscription management for participating services as well as managing new service registrations. She is also the administrator for the IQAS allergy and QPIDS immunology programmes.

Prior to joining the Royal College of Physicians, Katy was with St George’s University Hospitals NHS Foundation Trust and worked across variety of departments including radiology, offender healthcare and cardiac diagnostics.


Dimple Keen
Accreditation unit manager

Dimple is the accreditation unit manager at the Royal College of Physicians where she overseas a varied portfolio of clinical service accreditation programmes. The RCP's accreditation activities include the JAG endoscopy, IQILS liver, the Pulmonary rehabilitation, IQAS allergy and the QPIDS primary immunodeficiency programmes.

Before joining the Royal College of Physicians, Dimple worked at the Health Foundation on a UK-wide improvement initiative. Dimple has spent the majority of her career working in the NHS as an operational manager in services including oncology, respiratory medicine, digestive diseases and the emergency department. She has a particular interest in service improvement and engaging junior doctors in management.

You can follow Dimple on Twitter: @Dimple_Health 


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